A LETTER TO OUR CUSTOMERS
MAY 5, 2020 UPDATE
LADIES OF LINEAGE FORT MILL, SOUTH CAROLINA
In accordance with the Governor of South Carolina’s announcement on April 21, 2020, Ladies of Lineage Fort Mill reopened to the to the public on April 28th with limited appointment availability and strict guidelines in place for the safety of our staff and customers.
LADIES OF LINEAGE CHARLOTTE, NORTH CAROLINA
In accordance with the Governor of North Carolina’s announcement on May 5th, 2020, Ladies of Lineage Charlotte reopened to the public on May 9th, with limited appointment availability and strict guidelines in place for the safety of our staff and customers.
Please note that appointments are required for the near future, and we are unable to accommodate walk-ins. We are enforcing social distancing with our staff and customers, and we are able to accommodate only a limited number of appointments with a three (3) guest count per appointment.
As of May 12, 2020 we are operating under normal hours in both Carolina showrooms, by appointment.
Tuesday - Friday 10:00a.m. - 6:00p.m.
Saturday 9:00a.m. - 5:00p.m.
Please rest assured that Ladies of Lineage is in constant communications with our designers to make sure that no brides's wedding gown is behind schedule and we are constantly updating our brides with the latest delivery information from our designers. We have continued accepting deliveries and continue to update our brides upon the arrival of their wedding gown and/or accessories.
While we are now offering and recommend in-person pick ups for gowns and accessories, we are happy to offer the option of curbside pickups. At the time of your curbside pick-up, you will be required to sign off on a pick-up slip.
Accommodations have been made by our onsite and offsite seamstresses in preparation for spring/summer weddings and quicker turn arounds. Rest assured, you will have time to get your alterations complete for both portraits and wedding dates. We do ask for your flexibility and understanding as we prioritize brides based on their wedding dates. If your wedding date has changed and you have an alteration appointment in the near future, please contact our showroom to reschedule.
VIRTUAL BRIDAL MARKET
Ladies of Lineage continues to offer Virtual Appointments. What does this mean for you? You can browse hundreds of bridal and accessory designs from the comfort of your own home. Need help completing your wedding day look? We've got you covered. Forgot to purchase your veil and there's no time left to order? Don't fret! Haven't found your dream design and now you can't shop around? We're bringing your gown to you. We have over 100 designs available off the rack and ready for immediate shipment.
Our Virtual Bridal Market is designed specifically with our brides in mind. Even better, every sale will help support the COVID-19 effort right here in our local community.
To follow the latest guidelines from the CDC and government officials, Ladies of Lineage MUST make the following adjustments to our daily operations for the safety of our staff and our customers. We apologize for any inconvenience this might bring to any of our brides and their family members but we are a fierce Lineage and we will get through this together.
Please feel free to email us at email@example.com should you've any questions or concerns!